Casino Fiz - must deposit to withdraw
Resolved - This player has become non-responsive to our requests for further information. As such we assume they've resolved their issue without our intervention.
Read our Casino Fiz Review.
Here are the facts: On Sept 12th, I made a deposit of 300€ at Casino Fiz and on the next day I won 1000€. Cashbacks are only made by bank transfer so I did all I had to do to receive my profits and I was told to wait 18 working days to receive my money. I waited until Oct 6th, still nothing. So I connected to Casino Fiz. What a surprise to see my profits back in the games without my approval. I asked why and I have been told that we need to be active and keep on making deposits to receive the cash. I insisted on the fact that I had no obligation to do deposits to receive my cash. They insisted so much that I played my 1000€ again. I got lucky and my profits raised to 5000 and 7000 to finish at 15000€. I explained to the chat that I wanted to withdraw progressively my 15000€. I was told that I must deposit 300€ first to touch a first part of 500€, what means that I have to deposit 300€ to receive 500€ each time. It looks like a scam to me because no casino ever did this to me.
the casino review
Leave a Reply
You must be
to post a comment.
Hi Guermouche djamel - welcome to ThePOGG.com!
Firstly I have to be clear that you've chosen to play with a poorly regulated group who hold Blacklist status here and are regularly non-responsive to complaints posted at this service. The chances of us being able to help you are low.
Can you forward on all communication you've had with the operator about this issue to [email protected]?