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Casino Fiz - Withdrawl

Ruling

Resolved - As this player has become non-responsive we assume that they've received their full pay out from Casino Fiz and consider this issue resolved.

Read our Casino Fiz Review.

Player's Complaint

I used their free bonus and won was supposed to be 150 withdrawal only . I then deposited 35 used their bonus and won . I was told withdrawal amount was 350 ( 10x the deposit) they only sent me 250 then credited my account back the 35 I deposited . I played with the 35 won 900 asked to withdrawal 750 and 2 days later the withdrawal disappeared . I have emailed them several times have heard nothing back .

Read the casino review

3 Responses

User icon
ThePOGG
September 7, 2016

Hi Wilmagirl - welcome to ThePOGG.com!

Before we can do anything to help you I need you to provide me with the username and email address you use at Casino Fiz.

Thanks,

ThePOGG

User icon
ThePOGG
September 16, 2016

Hi Wilmagirl,

We can't do anything to help you until you provide the information requested above.

Thanks,

ThePOGG

User icon
ThePOGG
September 23, 2016

Hi Wilmagirl,

If we haven't heard from you by Friday the 30th of September I'll assume you no longer want our assistance with this issue.

Thanks,

ThePOGG

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Agreement

Wilmagirl consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

September 7, 2016

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