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Casino Gods - Not paying out

Ruling

Resolved - Both the submitting complainant and Casino Gods have informed us that this issue has been resolved and the player has received their funds.

Read our Casino Gods Review.

Player's Complaint

Dear pogg,

Have a fully verified account at casino gods. Have waited 3 weeks now for my pay out and nothing. Support just keep panning me off saying it will be paid in 72 hours and the case will be escalated. Can you help me please?

Thank you kindly

Read the casino review

5 Responses

ThePOGG
April 26, 2020

Hi pedromouswald - welcome back!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

ThePOGG
May 15, 2020

Hi pedromouswald,

Casino Gods inform us that this issue has been resolved and that you have been paid. Can you confirm receipt of your funds?

Thanks,

ThePOGG

ThePOGG
May 22, 2020

Hi pedromouswald,

I'm following-up on the above?

Thanks,

ThePOGG

pedromouswald
May 24, 2020

Hi the money has been paid out. Thanks for all your help

ThePOGG
May 27, 2020

Hi pedromouswald,

Thanks for letting us know - it is appreciated!

ThePOGG

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Agreement

pedromouswald consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Casino Gods
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • Genesis Global Limited

April 26, 2020

The United Kingdom of Great Britain and Northern Ireland sits to the north-west of mainland Europe. The United Kingdom shares a border with The Republic of Ireland and has coasts on the Atlantic Ocean, Celtic Sea, North Sea, Irish Sea and English Channel. The population of the UK is approaching the 67.6 million mark leading to a fairly densely populated land mass. The gambling sector in the United Kingdom is entirely regulated and licensed by the UKGC – the United Kingdom Gambling Commission. Should players resident In the UK wish to gamble with foreign based operators there is no history of this being treated as a criminal offence, but high levels of protection exist for UK residents playing with UK licensed operators.