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Casino Gods - still not recieved withdrawal from october 2020!

Ruling

Resolved - Both the submitting complainant and Casino Gods have informed us that this issue has been resolved and the player has received their funds.

Read our Casino Gods Review.

Player's Complaint

 

since issuing a withdrawal on the 21/10/2020, i have heard nothing at all, i am emailing them once and month and am being kept brushed aside with the same old excuse theyre looking into it, i have already submitted all my kyc so i dont even know what the stalling is for.

Please can you look into this for me! I am fed up and annoyed, nobody should be waiting 5 months for a withdrawal!

 

Read the casino review

4 Responses

User icon
ThePOGG
March 27, 2021

Hi mrburns - welcome back.

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

User icon
ThePOGG
April 18, 2021

Hi mrburns,

The operator informs us that you are free to place a withdrawal. Please do so and confirm when you receive your funds.

Thanks,

ThePOGG

User icon
mrburns
April 23, 2021

thank you after months and months of trying i have finally recieved the withdrawal

credit to thepogg once again!

User icon
ThePOGG
April 25, 2021

Hi mrburns,

Thanks for letting us know - it is appreciated :)

ThePOGG

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Agreement

mrburns consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Casino Gods
  • Malta Gaming Authority
  • United Kingdom Gambling Commission
  • Genesis Global Limited

March 27, 2021

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