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Casino Gods - Withdrawals
Ruling
Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.
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Player's Complaint
I have 4 pending withdrawals with Casino Gods. I requested these since 30/5/2021. Everyday live chat tells me different stories. I was told I will have these withdrawals today but yet still nothing was paid out.
4 Responses
Hi Lausej,
Are you still experiencing issues?
Thanks,
ThePOGG
Hi Lausej,
I'm following-up on the above?
Thanks,
ThePOGG
Hi Lausej,
If we haven't heard from you by Friday the 23rd of July I'll assume you no longer need our assistance and close this complaint.
Thanks,
ThePOGG
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Agreement
Lausej consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- Casino Gods
- Malta Gaming Authority
- United Kingdom Gambling Commission
- Genesis Global Limited
June 8, 2021
Hi Lausej - welcome to ThePOGG.com!
With the greatest of respect, you need to give the operator a reasonable amount of time to resolve this issue internally before seeking the intervention of a 3rd party dispute mediation service. If you are still experiencing issues on Friday the 25th of June let us know and I'll contact the operator on your behalf.
Thanks,
ThePOGG