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Casino Grand Bay - Winning with a bonus is a scam
Ruling
Found for the Casino - This player has received the maximum payout they were allowed based on the terms of the bonus they claimed.
Read our Casino Grand Bay Review.
Player's Complaint
They are a complete scam they give a crummy bonus amount with a 60 times Playthru I finally cashed out at $6600 all they sent me was $960. There was nothing that said anything about a max cash out of the thousand dollars that would’ve been absolutely ridiculous to even play for. With a 60 times play through to actually be able to cash out 6600 and they give me 960 is an absolute scam
3 Responses
That was never disclosed or I would have never played on this site. they are a scam
Hi lisatamar,
That term is publicly available in the terms and conditions that you agreed to when you registered with this operator.
Thanks,
ThePOGG
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Agreement
lisatamar consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- Casino Grand Bay
- Curacao eGaming
- Genesys Technology N.V
March 10, 2021
Hi lisatamar - welcome to ThePOGG.com!
The Casino Grand Bay terms of use include the following term:
If you have accepted a deposit bonus of more than 100% then the maximum you would be allowed to withdraw is $1000.
Thanks,
ThePOGG