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Casino Hermes - won't process withdrawal manually


Resolved - Both Casino Hermes and the submitting player have confirmed that this issue has now been resolved and the player has received their payment.

Read our Casino Hermes Review.

Player's Complaint

(Your list of casinos does not include Casino Hermes, it is not 7Spins I am having an issue with)

Casino Hermes are refusing to fix a technical issue (no option to select wire transfer as a withdrawal method) they refuse to do anything about it, telling me I am too stupid to push a button (I have proof in screenshot) and have become entirely unresponsive.

Read the casino review

3 Responses

User icon
March 29, 2019

Hi mmuneebwadee - welcome to!

I'll contact the operator and see what we can find out for you.



User icon
April 19, 2019

Hi mmuneebwadee,

I've managed to speak to someone at Casino Hermes about this issue, they inform me that it has been resolved and you have now been paid. Can you confirm receipt of your funds?



User icon
April 26, 2019

Hi mmuneebwadee,

Thanks for confirming that you have received your payment - it is appreciated!!


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Mmuneebwadee consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • 7 Spins
  • Curacao eGaming
  • Fifth Street

March 28, 2019

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