Casino Joy -not paying out over £500 for over two weeks
Resolved - Casino Joy have informed us that this player has been paid. The player has been non-responsive to our requests for updates so we assume they are happy.
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On the 11th of December I created an account at CasinoJoy and deposited £100. After playing a bit and winning I withdrew £512.49. Since then I have not received any communication from the casino about how long it will take to process my withdrawal and they have not asked for any documents. I think this is a ridiculous time period to wait, especially as they took my money so quickly... I also similarly have withdrawals of £368.48 and £314.82 pending on Spela and Slotty, which I beleive are linked in some way as the sites appear to have the same owner. I also have not received any communications from these two sites and have similarly been waiting over 2 weeks.
Please could you help me to get my money,
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