Casino Joy - refuses to pay winnings
Ruling
Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.
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Player's Complaint
Good day sir, the casino claims that I have played 1 round with 10€ bet with the bonus funds and has denied all my winnings. I have asked the casino the logs but they have denied giving them to me and now they are unresponsive.
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Hi toinen2 - welcome to ThePOGG.com!
Did you place bets over the maximum allowed bet?
Thanks,
ThePOGG