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Casino Joy - Withdrawal request year ago

Ruling

Declined - Due to various factors associated with this complaint submission, and as we are not legally required to assist with this case, we are declining to represent this complainant.

Read our Casino Joy Review.

Player's Complaint

Withdrawal requested in May 2020.

They asked for ID verification 17/08/2020 which I sent in promptly. Have contacted via their contact form (can't seem to live chat any more, never get through to an actual human) a few times since and never get a reply.

Please help!

Read the casino review

2 Responses

User icon
thepogg
October 13, 2021

Hi gmanf303 - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

User icon
thepogg
October 13, 2021

This service will be declining to take any part in the representation of this claim.

No further posts will be approved on this thread.

ThePOGG

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Agreement

gmanf303 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Casino Joy
  • Curacao
  • United Kingdom Gambling Commission
  • Malta Gaming Authority
  • Genesis Global Limited

October 12, 2021

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