Casino Lab - Unpaid withdrawal
Ruling
Resolved - Both the submitting complainant and Casino Lab have informed us that this issue has been resolved and the player has received their funds.
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Player's Complaint
Unpaid withdrawal from 24th november.
Account has been verified fully as have other genesis sites.
Stalling on paying my winnings by running random security checks on my account.
Live chat no help no reasons or timeframe given.
No reason to not pay was won in cash not bonus no terms broke.
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the casino review
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Hi blackburn87 - welcome to ThePOGG.com!
I'll contact the operator and see what we can find out for you.
Thanks,
ThePOGG