Resolved - The operator are not legally required to carry over a self-exclusion at another property on another license to their license, but this issue has been resolved.
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On the 20/03/18 I register on Casinoland but the banned me immediately due to a self exclusion with a sister casino
On April I receive advertisement about Royal casino using the exact same details that I always use I open and deposit on the 23 /04/18
This 2 casinos are owned by the same complaint One click limited
However they are saying that they owned 2 casinos Casinoland ( block immediately due to a self exclusion from a sister casino as per their own words I can send a screenshot) and Royal Slots but is okay to deposit in Royal casino because I do not have an active self exclusion even thought as per Casinoland my account was close by an active self exclusion from a sister site.
I am going to great extents to self exclude my self but they keep sending me advertisement and then entice me to gamble even thought they block me due to self exclusion I am about to take my own life due to this . l the casinos destroy my life and iOS not regulated
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Casino Land - Self exclusion no respected
Posted by janetteperu
April 27, 2018
janetteperu consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
April 27, 2018