Casino Moon - I haven’t received funds requested a withdrawal
Ruling
Found for the Casino - This player has repeatedly bet more than the maximum allowed for the bonus they accepted. As such the operator are within their rights to void the win and there is nothing we can do to help them.
Read our Casino Moons Review.
Player's Complaint
I have requested a withdrawl of 1800 Which they declined. they have asked for the ID and a picture of the first card I used to make a deposit which I sent them multiple times. After speaking to a different person every time it was hard having to explain the same things over and over finally someone said everything is ok and it will be processed tomorrow they said that earlier today now I’ve just tried to log onto my casino moons account and it’s not working so the account has been removed. They have not emailed me to tell me what’s going on. the email I have been sending messages to is [email protected]
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Hi oshaee - welcome to ThePOGG.com!
I'll contact the operator and see what we can find out for you.
Thanks,
ThePOGG