Casino Moon - Withdraw Cancelled

Ruling

Resolved - Casino Moons inform us that this player has been paid. The player is non-responsive to our requests for an update so we assume they're happy.

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Player's Complaint

Hi there,

So I tried to withdraw my winnings and casino moons as cancel my withdraw and and put my winnings back to my online account, I’ve email and ask them why is that so and no answer has been given, all they kept say is that I have to email [email protected] to provide my details for wire transfer but I’ve already have done that on my online account and I’ve tried to withdraw the second time and I’m afraid they will do the same thing and give another excuse.

I really want to withdraw my winnings

Can you help please.

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