Casino Moons - Withdrawal
Ruling
Resolved - This player has become non-responsive to our requests for an update, so we assume that they've now received their funds from Casino Moons.
Read our Casino Moons Review.
Player's Complaint
Hi,
So I’ve been waiting for my payout for over two months now from Casino Moons. I’ve contacted them but no response than finally they decided to process my withdrawal and said it’ll take 3-7 business days to be in my account and it’s been more than 7 business days and I still haven’t receive my payout. Please help.
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Hi hannah - welcome back!
You are playing with an unlicensed operator. There are often delays with payments in your market due to the legal restrictions imposed by your government.
Give it a week and if you haven't received your funds by Friday the 13th of September I'll contact the operator on your behalf.
Thanks,
ThePOGG