Casino Napoli - Irregular Play
Ruling
Found for the Player - Casino Napoli appear to have enforced a maximum bet term on non-bonus play. Our understanding is that this is non-compliant with EU law.
Read our Casino Napoli Review.
Player's Complaint
Cancelled first withdrawal for irregular bet. Not contested.
2nd withdrawal refused due to irregular bet which is a lie as only did small bets and no table games like they are saying.
I have it all recorded with pictures.
Read
the casino review
2 Responses
Leave a Reply
You must be
logged in
to post a comment.
Hi duggy141 - welcome to ThePOGG.com!
As a UK citizen you should only be playing with operators that hold a UKGC license. Slottica do not hold a UKGC license and as such are breaking UK law by accepting your custom.
Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.
Thanks,
ThePOGG