Casino Napoli - Lack of license
Declined - We do not pursue refund of losses based on lack of license. If your government cannot enforce its restrictions there's no chance we can.
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I am not sure who to turn to with this or who can help.
I thought i was depositing at this casino in Euros but the currency on my bank statement is RUB, Moscow. The transactions show as CNPLAY, schools business and secreterial, MADRID. When i received a withdrawal from them, they sent me a Payment Advice from Interpay,Kilkenny and said it was professional fees.
All i want to do is have my deposits less withdrawals refunded because this company is not legit and do not have a UK Licence. I was also called regular by my VIP manager from London.
When i tried to self exclude my account they offered me more bonuses to stay. I contacted Live chat to close my account who said I had to email them but they never responded for days.
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