Casino Napoli - Responsible gaming

Ruling

Declined - When you choose to play with a weakly licensed or unlicensed operator there are no Responsible Gambling standards they are required to adhere to.

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Player's Complaint

Hi

I have had account with this and their sister site where account was closed and I requested funds back from bronze casino due to illness but they declined and I easily managed to still gamble with their siyer site casino napoli whilst my other complaint was ongoing and I had requested them to close all my accounts related to their company but they didnt and i easily could play on their site. They are very much aware of my situation and yet they didn't block my account with napoli i hope you could really help me get all the umds back.there is nothing wuc as responsible gaming in their company and they don't alert or stop you even after closure of account within a branch they still let you play. Their company classy slots I also had issues with them. This company should be closed and they shouldn't be guvem a license.

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