Casino Nile - Withdrawal hold for 2 months
Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.
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I have deposited in this casino over 7000£, and after i manage to win, i decided to withdraw the balance of 7000£.
In that moment, they requested proof of id, proof of adress, 3 months bank statements, proof of income from hmrc, and declaration of income. After 2 days, on the 27th of january i manage to submit all the documents requested, and they have confirmed that. After i did't received nothing from them, i contacted them and still no outcome. Is it normal to wait that long for my withdrawal ? I work in construction industry and there is proof of that from hmrc. I hope you can help because i struglle myself and my family. Thank you.
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