Casino Plex - affiliate does not pay commission
Declined - This complaint is regarding an affiliate program and needs to be submitted to our affiliate complaint service at POGGWebmasters.com.
Read our Casino Plex Review.
Dear Gaming Community,
We are advertising group VivaBonus working with more than 80 casino brands and we would like to bring to your attention an unethical business behavior of E-Play 24 that is responsible for promoting CasinoPlex casino brand.
During the month of March we managed to earn more than a significant commission by advertising Casinoplex on our website. When the usual payment date occurred (between the 1st and 15th date of month), no commission payment has been made and neither any communication has been sent in order to inform us of the possible delay in payment.
After 4 reminders and warning of writing a complaint, the affiliate team responded by indicating that the disruption in commission payment was due to the internal affiliate manager’s position change and that the commission payment would be executed during the following business week at the latest.
Unfortunately, no commission payment has been made during the aforementioned period and again, no response has been given to our numerous reminders.
The situation described above obliges us to publish the case and to doubt the fairness of E – Play 24 Affiliate, which was previously a trusted partner of ours. We do not recommend working with this affiliate team if you are willing to receive informative support and reward for bringing players. This case has drastically influenced our working capital as we have hoped to be rewarded for generating profit for them.
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