Resolved - This player's issue was resolved without our intervention and they've now received the delayed payment from Casino Plex.
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Hello! I requested my withdrawal on Monday, 16 May. My documents have been verified on Friday, 20 May. I still have been waiting my withdrawal. They replied that they have problem:"we are currently experiencing some difficulties with Skrill payment gateway. Hence, the processing time for withdrawals made through Skrill has greatly increased. We will forward again your email to the appropriate department, and they will do everything possible in order to get your payout processed as soon as possible."
But I have found many similar complaints which were written in 2013, 2014. For me, it looks like specially delays. Please help me.
Amount of my winning is 770 euro.
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romase80 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
May 30, 2016