Casino Plex - has been delaying a payment

Ruling

Resolved - Give the lack of response from the player we assume that they have received their funds from Casino Plex. A payment delay was involved.

Read our Casino Plex Review.

Player's Complaint

Hello!I won 400 euro at Casino Plex.

Casino Plex told that they have a technical problems, and time of payments through Skrill will increase significantly. I would not have paid attention to it, if not for one feature. I found on the Internet a lot of complaints casino players when they are not paid the winnings within a few weeks, citing technical problems. Then Plex resume payments, then again do not pay, claiming that they have the problem again.

I think it's just come-off to delay payments as a look unconvincing technical problems, repeated almost every month. I ask you to find out the real situation with this casino.

Read the casino review

6 Responses

ThePOGG

July 5, 2016

Hi maxim2016 - welcome to ThePOGG.com!

Before we can do anything to help you I need you to provide me with the username and email address you use at Casino Plex.

Thanks,

ThePOGG

ThePOGG

July 22, 2016

Hi maxim2016,

Just to keep you informed - I am still chasing this issue but am yet to receive a response.

Thanks,

ThePOGG

ThePOGG

July 22, 2016

Hi maxim2016,

I've just received a response - Casino Plex tell me that you should receive your withdrawal next week. I'd appreciate it if you could confirm when you receive your withdrawal.

Thanks,

ThePOGG

ThePOGG

August 3, 2016

Hi maxim2016,

Did you receive your payment on Monday?

Thanks,

ThePOGG

ThePOGG

August 9, 2016

Hi maxim2016,

Has your payment from Casino Plex come through?

Thanks,

ThePOGG

ThePOGG

August 15, 2016

Hi maxim2016,

If I haven't heard back from you by Friday the 19th of August I'll assume that you've received your funds and close this complaint.

Thanks,

ThePOGG