Casino Sieger - does not pay winnings

Ruling

Resolved - A payment delay issue has been resolved and Casino Sieger inform us that the player has been played. The player is non-responsive so we assume they are satisfied.

Read our Casino Sieger Review.

Player's Complaint

Casino Sieger does not pay the winnings to the customers. I had a lot of luck in the Casino Sieger. After I had verified my account I did a withdrawal about €2000. The Casino Sieger player support offered me to pay this amount in two parts: one part (€1000) immediately, the second part in two weeks. But nothing happened. It would take 5 days they said. But also after this time the money was not in my account. The Casino Sieger player support demanded a bank statement. Of course I have sent this. But this Casino Sieger does not pay - only kindly mails with prepared text... and I would have to wait and to wait ...

I could send you all emails.

Thanks for every help - [EDIT]

Read the casino review

5 Responses

ThePOGG

September 21, 2018

Hi PeLue - welcome to ThePOGG.com!

Could you please forward any communication you've had with Casino Sieger about this issue to [email protected]?

Thanks,

ThePOGG

ThePOGG

September 24, 2018

Hi PeLue,

Thanks for providing those emails. I'll contact Casino Sieger and see what we can find out for you.

Thanks,

ThePOGG

ThePOGG

October 22, 2018

Hi PeLue,

I've spoken to the operator about this issue. They inform me that it has subsequently been resolved. Can you confirm this?

Thanks,

ThePOGG

ThePOGG

October 29, 2018

Hi PeLue,

I'm following-up on the above?

Thanks,

ThePOGG

ThePOGG

November 5, 2018

Hi PeLue,

If we have not heard from you by Friday the 16th of November I'll assume the above to be the case and close this complaint.

Thanks,

ThePOGG