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Casino.uk.com - withdrawal deposit

Ruling

Found for the Player - Despite repeated efforts to contact the operator to discuss this issue we have received no response what-so-ever.

Read our Casino.uk.com Review.

Player's Complaint

Email send to me back in 20 March when I received an email notification that I owe $65.00. I have provided all my banks statement showing that at no time did I owe any money to the casino. They have now resorted to hold my withdrawals of $750 canadian until they received $65.00 to which they cannot provide me with any evidence that I owe that. At no time did my bank statement shows any Reversed payment to the casino

The money is being withheld at Quatro Casino [EDIT]

Your help is appreciated

Read the casino review

2 Responses

User icon
ThePOGG
June 27, 2019

Hi flowjoy - welcome to ThePOGG.com!

I'll contact the operator and see what we can find out for you.

Thanks,

ThePOGG

User icon
ThePOGG
July 26, 2019

Hi flowjoy,

Unfortunately after repeated efforts to contact Casino.uk.com to discuss this issue we have received no response what-so-ever. At this juncture I have no reasonable expectation of this changing.

Sorry we could not be of further help.

ThePOGG

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Agreement

flowjoy consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Casino.uk.com
  • Gibraltar Gambling Commission
  • United Kingdom Gambling Commission
  • Nektan (Gibraltar) Limited

June 27, 2019

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