Casino Ventura - stalled withdrawal
Ruling
Found for the Player - Casino Ventura has informed us that they will not cooperate with this service to manage player complaints.
Read our Casino Ventura Review.
Player's Complaint
Casino Venutra is stalling my withdrawal of 3939 euro for 3 weeks. My documents were verified long time ago but since then no payment received. I contact the casino every 2-3 days and always get a promise to be paid soon - but nothing changes. Please, help.
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Hi gandad99 - welcome to ThePOGG.com!
Please ensure you have read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.
Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.
Thanks,
ThePOGG