Casino Ventura - Winnings Void

Hi [EDIT] - welcome to ThePOGG.com! Before we go any further, specifically what bonuses have you claimed at Casino Ventura? Thanks, ThePOGG

Hi [EDIT], We can independently verify that the operator has indeed changed the terms after you won. I will provide supporting evidence for that at a later date. The operator have been presented with this evidence, 7 weeks ago to be exact, and so far have stalled with statements about internal investigations and even an implication that they believe the evidence we have provided (not you) may have been tampered with. We have given them a deadline of Friday the 2nd of March to pay both you and the other complainant otherwise we will be publishing this evidence and Blacklisting their review. Thanks, ThePOGG

Hi [EDIT]68, Unfortunately Casino Ventura have chosen to take no further action on this issue. Below you'll find links to images taken from ChangeDetection.com that show when the change in terms that has been used to justify non-payment of your win happened: https://thepogg.com/wp-content/uploads/2016/10/casino-ventura-change-detection-1.jpg https://thepogg.com/wp-content/uploads/2016/10/casino-ventura-change-detection-2.jpg Not only does this report demonstrate that the change in question took place AFTER your win, it shows that the 'last updated' field at the bottom of the document was back dated significantly to make it appear as if the terms the casino was relying on were in place for a significant period of time. Effectively this operator appears to not only have engaged in retroactive enforcement of new terms to justify non-payment but has actively tried to cover this action up to make what they were doing appear legitimate. Unfortunately there is nothing further we can do to help you with this issue at this stage, but we have Blacklisted Casino Ventura and all properties associated with the Danguad license. Sorry we could not be of further help! ThePOGG