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CasinoCasino - Withdraw

Ruling

Found for the Operator - CasinoCasino carry clear terms prohibiting the use of payments methods that belong to anyone other than yourself.

Read our CasinoCasino Review.

Player's Complaint

Hello,I have a problem with the withdrawal of my winnings because I did not read the contract during registration and I made a deposit from a third party. I understand that I have broken the regulations. but if they accepted my deposit,I think they should pay me my winnings and then block the account,but they took information from me and said they will not give me my money back because I made the payment from another account. Can you do anything to help me get my money back for winning?

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1 Responses

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thepogg
January 23, 2024

Hi emilia1419 - welcome to ThePOGG.com!

Unfortunately there's nothing we can do to help you in this situation. While we understand your frustration, CasinoCasino includes clear terms prohibiting using payment methods that do not belong to you. If you have breached this term, the operator are within their rights to consider this play void.

Sorry we could not be of further help.

ThePOGG

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January 22, 2024

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