Casinoland - accepted selfexcluded gambler will not refund
Ruling
Found for the Casino - This player's self exclusion was created on another MT Secure Trade operator and would not carry over when CasinoLand left that license.
Read our CasinoLand Review.
Player's Complaint
I deposited £600 on casino land not knowing that I was self excluded and registered with GameStop I emailed them to ask why you have let me open an account they said they would get back to me I had to send I'd and documents which I did. They closed the account but my emails are being ignored
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Hi shanny0 - welcome to ThePOGG.com!
I'm a little confused. You didn't know you were self excluded with Gamstop? Or were you also self excluded with the operator on top of your exclusion via Gamstop?
Also, did the details you used to register at Casinoland match those you registered with Gamstop?
Thanks,
ThePOGG