Casumo - casino confiscated my winnings
Found for the Casino - Casumo have provided sufficient evidence to demonstrate that this player's account is unnaturally associated with other player accounts.
Read our Casumo Casino Review.
Casumo casino confiscated my winnings. Now they're ignoring me.
On October 16, I began verification. Immediately after I submitted my documents, I tried to sign in to my account. There I saw that my account was suspended for security reasons. After that, I wrote to the casino more than five times, but did not receive an answer. I was trying to find out why my account was suspended.
The casino only answered me on November 3rd. They reported that my mail was not registered in their system. They can't find information about my account to help me.
I wrote to them from the mail registered in the casino. I do not understand how this is possible, why they cannot find my data and why my account was suspended. Casinos owe me 871 euros, I want them. [EDIT] I'm asking you to look into the situation and help me get the money back. Thank you in advance.
the casino review
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Hi bondz3000 - welcome to ThePOGG.com!
Do you have any email communications from Casumo before your account was closed?