– your source for reliable information about online gambling.

  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
Aweber logo
[X] Close this form and return to site
Close geo
Turn geolocation on
Locale settings

Currently viewing:

English in United States

Cherry Fiesta - Missing Withdrawal


Resolved - The submitting complainant has informed us that this issue has been resolved and that they have received their funds.

Read our Cherry Fiesta Casino Review.

Player's Complaint

I requested my withdrawal on 30/12 and have not yet received it. Have emailed several times but no one answers my emails. Here is copy:

Hi [EDIT],

Congratulations! We have received your withdrawal request.

Method: Bank transfer

Transaction ID: [EDIT]

Amount: 250 EUR

Description: Bank transfer

*Please note that a bank wire process can take up 7 to 21 business days.

Feel free to contact us at any time at [email protected]

Best regards,

Cherry Fiesta Payment & Risk Team

Read the casino review

3 Responses

User icon
February 2, 2022

Hi Mamski - welcome to!

Please read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.



User icon
February 12, 2022

I just received my Withdrawal

User icon
February 12, 2022

Hi Mamski,

Thanks for letting us know - it is appreciated :)


Leave a Reply

You must be logged in to post a comment.


Mamski consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Cherry Fiesta
  • Global Games Tech Ltd

February 2, 2022

United States country flag