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Chilli777 - Withdrawal from 14 February 2022
Ruling
Found for the Player - Despite our repeated efforts to contact Chilli777 Casino to discuss this issue we have received no response whatsoever from the operator.
Read our Chilli777 Casino Review.
Player's Complaint
I have deposited on many occasions i thought everything was good untill i requested to withdraw tge money i had won, since then i have been ignored i even deposited even more whule still pending because i thought it was legitimate, then i sadly found out you cant qothdraw two at the same time which let to me losing £500 that i won
4 Responses
Ok
fingers crossed
Hi cryptozak,
Unfortunately after repeated efforts to contact the operator to discuss this issue we have received no response what-so-ever. At this juncture we have no reasonable expectation of this changing.
Sorry we could not be of further help.
ThePOGG
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Agreement
cryptozak consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- Chilli777
- Mondy Games Ltd
May 2, 2022
Hi cryptozak - welcome to ThePOGG.com!
Please read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.
As a UK citizen you should only be playing with operators that hold a UKGC license. Chilli777 do not hold a UKGC license and as such are breaking UK law by accepting your custom.
Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.
Thanks,
ThePOGG