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Classy Coin - no pay, no response to emails

Ruling

Found for the Player - Classy Coin once again failed to offer any response to this complaint despite numerous attempts to communicate with them.

Read our Classy Coin Casino Review.

Player's Complaint

Hello,

I am unable to cash out any money right now. There was a "ramdom security check" that was supposed to not take longer than maximum 60 days - which is already a very long time - this is much longer ago than 60 days already, I never got another response and my recent cashout attempt was canceled saying the exact same thing as last time. All this is months ago and I wrote at least three emails asking what's going on and didn't get a single reply except every 60 days when I try a cashout the same standard: you have to wait 60 days. this is for over 3000$ [EDIT - REMOVED ACCUSATION]

[EDIT]

Read the casino review

7 Responses

User icon
ThePOGG
October 15, 2014

Hi anneb - welcome to ThePOGG.com!

Unfortunately the group you've chosen to play with is typically unresponsive and don't hold a gambling license. As such I don't anticipate receiving any response to this issue.

I am still happy to try but before I can do so I need you to provide me with your username and email address at Classy Coin casino.

Thanks,

ThePOGG

User icon
ThePOGG
October 20, 2014

Hi anneb,

Before I can do anything to help you I need you to provide the details requested above.

Thanks,

ThePOGG

User icon
ThePOGG
October 27, 2014

Hi anneb,

If I've not received anything back from you by Friday the 31st of October I'm going to assume this issue has been resolved and close this complaint.

Thanks,

ThePOGG

User icon
anneb
October 28, 2014

Hi, I replied to you emails twice, sent them to [EDIT]. I just resent it again, please don't close the complaint, nothing has changed, they are still not paying me my money. Thank you.

User icon
ThePOGG
October 29, 2014

Hi anneb,

I've attempted to contact Classy Coin - I'll let you know if I hear anything back.

Thanks,

ThePOGG

User icon
ThePOGG
November 10, 2014

Hi anneb,

Just to keep you informed - I've tried to contact Classy Coin on multiple occasions now and so far have received no reply. I'm going to keep trying, but if I do not receive a response by Friday the 21st of November I'm going to assume they have no intention of discussing this complaint.

I'll let you know if I hear anything.

ThePOGG

User icon
ThePOGG
November 14, 2014

Hi anneb,

I've had nothing back from Classy Coin casino. While this is far from unexpected it's still disappointing. This fits perfectly with the pattern of non-transparency and out-right deception that's been a staple of this group as long as it's been online.

Sorry I couldn't do more to help.

ThePOGG

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Agreement

anneb consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

October 15, 2014

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