Classy Coin - Non-Payment
Unresolved - Classy Coin claim that chop1000 has played under multiple identities and that's why they've refused to pay the players balance. However they have refused to provide any evidence to support this claim.
As stated in other complaints, there are no legal barriers to sharing evidence in these types of cases as long as the correct permissions and agreements have been put in place beforehand. The casinos at the top end of the industry on the bases of reputation see no barrier discussing multi-accounting issues, so it's time everyone else caught up.
As things stand Classy Coin have benefited financially from the decision not to pay the player and there is no independent verification that they've made the correct decision.
Read our Classy Coin Casino Review.
I went to Classy Coin and deposited 3 times the 1st two times I lost all, on the 3rd deposit I took a small bonus of $46.40 plus deposited $21.50 made playthrough won quite A bit.
Then the fun started when they asked for all the paperwork - not being in a good mood I said that's kind of a pain in the butt.(My Mother died the same week so was not in a real good mood.)
Then got a=- letter stating that we are going to refund your deposits due to admin and security reasons and locked me out of the casino. Said because I griped about the documents they wanted. I sent them twice on 2 different E-Mail's and have not heard 1 WORD from the Finance department.
You chat with or call Customer Support they say all they can do is E-Mail Finance still not 1 response in over 3 weeks. Won over $2000.00 if there's anything you can do, go for it I've been nice, rude and nasty. Getting ready to send a formal objection letter to there Country, I won't do that till I hear from you.
(user name [EDIT])
the casino review
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Hi chop1000 - thanks for getting in contact.
As I mentioned in my email over the weekend, I have sent an email off to Revenue Jet (Classy Coin's affiliate program) so should hopefully have someone to discuss this issue with shortly.
Thanks for your continued patience.