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Classy Coin - Withdrawal Disappeared

Ruling

Found for the Player - Classy Coin casino have failed to offer any response to this complaint despite our repeated efforts to communicate with them. As such we have only have the player's side of the story to base this report on.

Check out our Classy Coin Casino Review.

Player's Complaint

I recently withdrew $2000 from classy coin after depositing a total of $2900+ over a month. I waited the estimated 10 days, and afterwards check my account. There was nothing there. I went to Classy Coin and the pending withdraw was gone. I had gotten emails saying the amount was approved. I emailed Classy Coin and heard nothing. I then went to my Classy Coin account and checked my transaction history. It now shows that my withdrawal was cancelled, something I did not do. The money is completely gone. I have now emailed them 3 times with no response. I'm not looking for anything but my $2000 put into my account or back on my card. That's it. I won fair and square. I don't care about the rest of it I lost. Now, reading their reviews online, I see that a lot of other people have this issue and I'm worried the last $1000 I played while waiting for my withdrawal was wasted time. Please help! My account name is [EDIT].

Read the casino review

2 Responses

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ThePOGG
September 12, 2014

Hi tmack123 - welcome to ThePOGG.com!

I'm sorry to hear about your problems and more sorry to say that it's highly likely there will be nothing I can do to help you. While this group were responsive for a short period of time, since we publicized that they were not regulated in Curacao (at the request of the Curacao regulators) as they advertised on their sites, they've become completely non-responsive to complaints posted here.

I'll give it a go and try to contact them all the same.

I would advise that you try to reach them via their Live Chat service rather than relying on them responding to emails.

I'll let you know if I hear anything.

Thanks,

ThePOGG

User icon
ThePOGG
September 22, 2014

Hi tmack123,

Despite several attempts I've had no response from Classy Coin casino. I'll try one more time, but if I haven't had anything back from them by Friday the 26th of September I'm going to close this complaint and mark it as 'Found for the Player'.

Sorry,

ThePOGG

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Agreement

tmack123 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

September 12, 2014

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