Classy Slots - Withdrawal denied
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I signed up to the classy slots website classyslots.com recently and have made deposits totalling €550 with no bonuses.
After a fairly lengthy session mainly playing the slots I finally cashed out at a profit. Total Withdrawal figure being €1000.92
I played a total of 6034 rounds on the slots and in between I played 37 rounds playing Roulette.
On the Roulette during my 37 rounds I staked €5 each spin and picked one single number. It came in twice making me a Roulette profit of €175.
I submitted my Driving licence as per the online supports recommendation to speed up the withdrawal request.
A few days later I received a email to say that my withdrawal request had been denied. For explanation I would need to contact support via the online chat facility.
I was straight on to the live chat to be told that because I played the Roulette and only bet on a single number, I had breached the sites terms and conditions by using a strategy!
I argued that I could walk into any casino and bet on a single number and it would be accepted as I am simply playing a game of chance by picking my favourite numbers.
Since then I have had numerous online chats and got no where. I have emailed the support address as per their request. But not yet received a reply, which i'm not expecting if the rudeness of the online chats is anything to go by.
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