Cloudbet - Verification issues

Ruling

Found for the Player - Despite our repeated efforts to contact Cloudbet to discuss this issue we have received no relevant response from the operator.

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Player's Complaint

Cloudbet froze my account 4 weeks ago and they said that there are irregularities in my account and they need to verify my account and check the gameplay which will be conducted by play n go. I have provided them everything that they need to prove that I don't have multiple accounts. I keep sending them an email every day for the last 4 weeks and keep saying the same thing every day. I think 4 weeks is more than enough for 2 weeks of playing to check my account and gameplay.

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