ThePOGG.com – your source for reliable information about online gambling.


  • Over 2k complaints managed and $2 million returned to players.
  • The largest collection of detailed casino reviews available online.
  • Bonus value reports to tell you how bonuses really compare.
  • Detailed game guides to help you learn to play.

I certify that I am over 18 years of age and I have read and agreed to the:

We respect your privacy and won't share your email address.
Aweber logo
[X] Close this form and return to site
Close geo
Turn geolocation on
Locale settings

Currently viewing:

English in United States

Club Player - Delayed Payment / Refused Payment

Ruling

Found for the Casino - This player has become non-responsive to both ourselves and the operators. As such there is nothing further we can do to help them.

Read our Club Player Casino Review.

Player's Complaint

Have contacted the casino repeatedly and they havent even responded. Had three escalations from the support desk that went nowhere. Not a single contact. Need some assistance from a third party

Read the casino review

3 Responses

User icon
ThePOGG
June 19, 2019

Hi wingertj - welcome to ThePOGG.com!

Unfortunately you've chosen to play with a group that are negatively listed with this service. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

User icon
ThePOGG
July 30, 2019

Hi wingertj,

Have you responded to the Club Players reps last email dated the 15th of July?

Thanks,

ThePOGG

User icon
ThePOGG
August 6, 2019

Hi wingertj,

If you don't respond to the operator's efforts to assist you there's nothing we can do to help you. If we haven't heard from you by Friday the 16th of August I'll assume you no longer want our assistance and close this complaint.

Thanks,

ThePOGG

Leave a Reply

You must be logged in to post a comment.

Agreement

wingertj consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Club Player
  • Costa Rica

June 19, 2019

United States country flag