Club777 - blocked my account with 100 Euro.

Ruling

Found for the Casino - After examining the documentation submitted to Club777 we have significant reason to believe that the documents are not genuine. As such we will take no further part in the representation of this player.

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Player's Complaint

Hello. club777casino.com blocked my account with 100 Euro. This is the response in chat.

[CLUB777 REP]: It seems there is a related account in our database with similar details and there was a fake ID document provided

[Club777 REP]: because of this your account is closed

[CLUB777 REP]: This is a security measure

[CLUB777 REP]: Unfortunately it will not be possible to re-open this account

[PLAYER]: What is the point I do 2 account is absurd. I play in other casinos PlayTech and I know the rules.

[PLAYER]: The system locks after the registration if there are 2 account on the same data. I have only one account in your casino.

I only have 1 account, it's 100% Their position is absurd! Evidence they have, only empty words. I won at the casino, so they blocked my account, that's the reason.

Please help to resolve this dispute fairly.

My username the casino [EDIT]

My email [EDIT]

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