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Comboslots - Win Voided


Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.

Read our Comboslots Casino Review.

Player's Complaint


This casino voided my winnings after I fully verified my account and even did a Skype verification call with them.

I had to take days off my work because of that call because they insisted that it has to be 8AM-4PM. Could we do something about it? This is not right. They were also stalling my withdrawal for months, I played in October 2022 and they were prolongating this process until the last week. Thank you for your help in advance

Read the casino review

3 Responses

User icon
March 31, 2023

Hi nITRUSKy - welcome to,

Please ensure you have read our Complaint Guidance to ensure that you fully understand how our complaint management process functions.

As we are the ADR for the N1 Interactive Ltd license under the Malta Gaming Authority license there is certain information we have to provide you now.

You can find all the relevant information about this service here – and the terms of use for our complaint service here -

To summarise.

– Use of this service does not preclude your seeking redress through court proceedings .

– This service is free to use for both the complainant and operator.

– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).

– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.

Please quote the full communication you received from the operator telling you that you would not be paid.



User icon
April 15, 2023


I'm following-up on the above?



User icon
April 22, 2023


If we haven't heard from you by Friday the 5th of May we will assume you no longer need our assistance and close this complaint.



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nITRUSKy consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Combo Slots
  • Malta Gaming Authority
  • N1 Interactive Ltd

March 28, 2023

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