Cookie Casino - verification issue
Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolved their issue on their own.
Read our Cookie Casino Review.
So the thing is Cookie casino [EDIT]. Sounds crazy but its true. Let me begin with the problems when i wanted to withdraw my winning, they started to ask for countless documentations and proofs, but when i provided all of them they told me that im playing from prohibited country and they substracted my account with all my winning, also they deactivated my account but i managed to make all the screenshots of my account and that they disabled the fuction of editing my profile info(they claim that my address is the reason why they took away all my money, but despite that im Lithuanian but i did play in the country which was legal to play from). if you email me i will send you all the proofs about this scam casino.
the casino review
Leave a Reply
You must be
to post a comment.
Hi eemiliuxx - welcome to ThePOGG.com.
Please ensure you have read our Complaint Guidance to ensure that fully understand how our complaint management process functions.
As we are the ADR for the N1 Interactive Ltd license under the Malta Gaming Authority license there is certain information we have to provide you now.
– Use of this service does not preclude your seeking redress through court proceedings .
– This service is free to use for both the complainant and operator.
– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).
– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.
Where are you currently resident?