Cookie – Denied Payment
Found for the Casino - This player has exceeded the maximum allowed bet term while playing with a bonus. As such there is nothing we can do to help them.
Read our Cookie Casino Review.
Charged in (1st deposit) € 100,00. Got € 100,00 bonus
Charged in (2nd deposit) € 200,00 the same day. Got € 100 bonus.
Played 2 days, mostly roulette.
I was finally lucky, otherwise I'm more of a unlucky fellow. Wanted to pay € 7.000,00. I bet 40 times of the bonus amount should be up to me – at least. In my opinion my debit should be clear for a payout.
Casino refused to pay out my winnings, because I bet more than € 5 per round. € 5 per round is nothing, if you play roulette. Why is it even allowed to bet more than € 5 per round? This determination is completely arbitrary!
Casino did not answer to my last e-mails.
What is your opinion? Can you help?
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