Cookie - Refuse to pay

Hi guv3 - welcome to ThePOGG.com!

As we are the ADR for the N1 Interactive Ltd license under the Malta Gaming Authority license there is certain information we have to provide you now.

You can find all the relevant information about this service here – http://thepogg.com/terms-of-use/ and the terms of use for our complaint service here - https://thepogg.com/terms-of-use-for-dispute-resolution-service/

To summarise.

– Use of this service does not preclude your seeking redress through court proceedings .

– This service is free to use for both the complainant and operator.

– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).

– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.

If you have any questions about the above, let me know.

Specifically what reason did the operator give for their decision not to pay?

Thanks,

ThePOGG

Hi guv3,

I'm following-up on the above?

Thanks,

ThePOGG

I still didn't get the money.

Hi guv3,

Specifically what reason did the operator give for their decision not to pay?

Thanks,

ThePOGG

Hi guv3,

I'm following-up on the above?

Thanks,

ThePOGG

No, they have informed me that the reason for the decision will not be communicated and that no questions will be answered about it.

Hi guv3,

Please quote the last message you received from the operator about this issue.

Thanks,

ThePOGG

"Dear Player,

This decision has been made by the management of our casino and is not subject to further review.

Kind regards,

Casino Support Team"

Hi guv3,

The operator informs us that your balance has been restored. Can you please check and confirm?

Thanks,

ThePOGG

Hi guv3,

I'm following-up on the above?

Thanks,

ThePOGG

Hi guv3,

If we haven't heard from you by Friday the 21st of May I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG