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Cool Cat - Waiting for payment
Ruling
Found for the Casino - While we sympathise with the player's frustration where you charge back we cannot help you recover winnings.
Read our Cool Cat Casino Review.
Player's Complaint
I've been waiting on my withdraw they keep giving me the run around to deposit it my bitcoin. I sent in all my documents twice and it's still the same run around its Christmas time and my daughter will lose part of her happiness because of this casino.
3 Responses
Alright ?
Hi Shawn1229,
I've finally managed to get hold of the operator regarding your issue. They inform me that you've charged back your deposit?
Thanks,
ThePOGG
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Agreement
Shawn1229 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
December 18, 2017
Hi Shawn1229 - welcome to ThePOGG.com!
Unfortunately you've chosen to play with a group that are well known for taking very long periods of time to pay withdrawals. I'll contact the operator and see what we can find out for you, but I would make clear at this point that it's highly unlikely that this issue will be solved quickly.
Thanks,
ThePOGG