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Cool Cat - Waiting for payment


Found for the Casino - While we sympathise with the player's frustration where you charge back we cannot help you recover winnings.

Read our Cool Cat Casino Review.

Player's Complaint

I've been waiting on my withdraw they keep giving me the run around to deposit it my bitcoin. I sent in all my documents twice and it's still the same run around its Christmas time and my daughter will lose part of her happiness because of this casino.

Read the casino review

3 Responses

User icon
December 18, 2017

Hi Shawn1229 - welcome to!

Unfortunately you've chosen to play with a group that are well known for taking very long periods of time to pay withdrawals. I'll contact the operator and see what we can find out for you, but I would make clear at this point that it's highly unlikely that this issue will be solved quickly.



User icon
December 19, 2017

Alright ?

User icon
January 31, 2018

Hi Shawn1229,

I've finally managed to get hold of the operator regarding your issue. They inform me that you've charged back your deposit?



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Shawn1229 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

December 18, 2017

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