Crave Vegas - Not paid out my withdrawals
Resolved - The operator inform us this issue has been resolved and the player is non-responsive to our requests for updates so we assume they are happy.
Read our Crave Vegas Casino Review.
Hi I have deposited in total almost 6k and in the last few months of joining this site I have won 2500.00 total
I made 3 withdrawal amount
Because it wouldn’t let me withdraw the full amount of £5800 as it said wagering requirements even though I didn’t use the bonus off on this win! I ended up spending the different of the balance playing in the casino as I had emailed several times with no response so I went ahead and just withdrew the maximum that it will allow me to which is £2500 total but this money is still not in my bank account and everytime I email them they say there looking into what the hold up is and they will come back to me ! The first email I got back from there when I complained about not being able to withdraw the full amount was congratulations on the win please send over ID documents to speed up withdrawal process for verification which I done straight away !! I really this money back in my bank account ASAP and I don’t know what to do !!! ?
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Hi chick79 - welcome to ThePOGG.com!
Before we go any further I need to make you aware that as a UK citizen you should only be playing with operators that hold a UKGC license. Crave Vegas casino do not have a UKGC license and as such are breaking UK law by accepting your play.
Secondly, Crave Vegas provide no ownership information, run on the Rival casino software platform and have been non-responsive to complaints posted with this service. The vast majority of operators running on this platform have significant issues. As such the chances that we can do anything to help you are low. Nevertheless, I will try to contact the operator and see what we can find out for you.