Crazy Fox - Unrealistic verification requests
Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolve their issue on their own.
Read our Crazy Fox Casino Review.
Ive given this casino every documentation possible. WHICH include
1) Gov ID - V
2) Bank Statement V
3) mail address V
4) selfie pic with ID
And letter V
5) proof of deposit
Bank statement showing account #
Address NOT Verified
6) email from GIGADAT
AMOUNT OF DEPOSIT
Dates of deposits
This is where there issue is they want me to provide a verifacation of my deposits on July 8
But must include Name date amount company account all on 1 statement.I was able to give them all that info but had to be from 2 separate sources 1 my online bank which supplied my name account number address and 2nd from gigadat being a email which showed the transaction of deposits for the date amount and account number. My full name is not on my email from gigadat just my email address which is the same for my bank,my casino account and gmail for interac online. I looked at there policies regarding proof of deposit and all it says is required is date the amount and company used which I supplied. I'm concerned as I've read some reviews of this being very common for the crazy fox casino group
the casino review
Leave a Reply
You must be
to post a comment.
Hi justwannagetpaid - welcome to ThePOGG.com!
As we are the ADR for the N1 Interactive Ltd license under the Malta Gaming Authority license there is certain information we have to provide you now.
– Use of this service does not preclude your seeking redress through court proceedings .
– This service is free to use for both the complainant and operator.
– At any point during the procedure the submitting party retains the right to withdraw their complaint. This does not preclude our right to continue the discussion with the involved operator of general issues related to the complaint (i.e. insufficiently clear terms and conditions).
– You are not obliged to obtain independent or legal advice or representation, though you may choose to do so.
If you have any questions about the above, let me know.
I'll contact the operator and see what we can find out for you.