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Crazyno - casino let me deposit £140.02. Im in the UK

Ruling

Declined - We do not pursue refund of losses based on lack of license. If your government cannot enforce its restrictions there's no chance we can.

Read our Crazyno Casino Review.

Player's Complaint

Crazyno casino let me deposit £140.02. Im in the UK, should not be allowed to.

Read the casino review

4 Responses

User icon
ThePOGG
September 21, 2020

Hi brad9124 - welcome to ThePOGG.com!

Unfortunately there is nothing we can do to help you in this instance. As explained in our Complaints FAQs we do not pursue refunds of losses based on lack of license. If your own government cannot prevent unlicensed operators from accepting their citizens, there is no possibility of the operator offering a refund simply on the basis of us asking them to.

Sorry we cannot be of further help.

ThePOGG

User icon
Brad9124
September 27, 2020

I would like you to take this further please. I have tried to talk to the live chat they have blocked my account without me asking and have been extremely rude to me.

User icon
ThePOGG
September 28, 2020

Hi Brad9124,

As already explained - we do not pursue refunds on this basis.

ThePOGG

User icon
ThePOGG
October 2, 2020

This player should consider themselves banned from any future use of this service due to their abusive behaviour.

ThePOGG

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Agreement

Brad9124 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • Crazyno
  • Curacao eGaming
  • Topia Solutions N.V.

September 21, 2020

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