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Dafabet - account closed and holding money

Ruling

Found for the Player - Despite our repeated efforts to contact Dafabet to discuss this issue we have received no response whatsoever from the operator.

Read our Dafabet Review.

Player's Complaint

I am Dafabet CUSTMER

Dafabet is not giving my money

They have blocked my account, and not giving my deposited money also and scamming me

i have submitted all the documents which all they ASKED me

I PROVIDED DOCUMENTS ( THEY VERIFIED )

In the mail they said me

YOUR DOCUMENTS ARE ACCEPTED AND YOU CAN PUT FOR WITHDRAWAL after i put to withdraw the funds

When I put the funds to withdrawal that time they have taken all funds (5,39,572 INR )and closed my account

Now they are taken my money and not responding to me

Dafabet is a website once you win in a website if you go for a withdrawal then they will keep asking you documents again and again as they have already have your document still my verified account is non withdrawable. i have given them all necessary documents with photo

finally too much harassment for withdrawal.

There is no safety for customers in dafabethelp me to get my funds

Thank you!

Read the casino review

19 Responses

User icon
thepogg
December 13, 2022

Hi suraj1796 - welcome to ThePOGG.com!

What are the operator currently waiting on you providing?

Thanks,

ThePOGG

User icon
suraj1796
December 14, 2022

Currently They don’t need anything sir because

i have already given them all necessary documents with photo

when they got the required documents then only they said me to withdrawal the funds

In the mail they said me

YOUR DOCUMENTS ARE ACCEPTED AND YOU CAN PUT FOR WITHDRAWAL after i put to withdraw the funds

When I put the funds to withdrawal that time they have taken all funds (5,39,572 INR )and closed my account

I have given them all required documents and

They have verified it

they are not ready to give my funds

They just cheating people

User icon
thepogg
December 17, 2022

Hi suraj1796,

What grounds did the operator provide for voiding your balance and closing your account?

Thanks,

ThePOGG

User icon
suraj1796
December 17, 2022

They saying our Management has decided to remove your Bonus along with all the winnings that derived from it. This decision is already final and irrevocable. Apart from this and now no response from them and now no reply to my emails also

They are wantedly taken the money and scamming

User icon
suraj1796
December 17, 2022

As I am saying this I have not received any bonus in my account and I have won games from my deposited money only

User icon
thepogg
December 20, 2022

Hi suraj1796,

Please quote the communication you received from the operator.

Thanks,

ThePOGG

User icon
suraj1796
December 21, 2022

They are not replying to my email sir

When my account is closed that time they telling this

our Management has decided to remove your Bonus along with all the winnings that derived from it. This decision is already final Only reason they saying this msg they said that’s it

User icon
thepogg
December 22, 2022

Hi suraj1796,

You have included part of the communication above. Please quote the full communication you received from the operator.

Thanks,

ThePOGG

User icon
suraj1796
December 22, 2022

When my account got closed and I asked and got reply as

In line with your withdrawal issue concern amounting to INR 110,000.00, INR 113,572.00, INR 106,000.00, INR 120,000.00 and INR 90,000.00 in DafaSports from 04/11/2022 17:15:54 GMT+8 up to 04/11/2022 17:20:23 GMT+8, please be informed that our Security Team has detected that you have breach our website terms of use under the Prohibited Practices category. Because of this, our Management has decided to remove your Bonus along with all the winnings that derived from it. This decision is already final and irrevocable. Thank you.

This msg I have received

User icon
suraj1796
December 23, 2022

I deposited money and played for 1 month and won games

When I put for withdrawal that time they saying all drama STORIES

THEY WANT ONLY LOSING CUSTOMERS

I PROMISE THAT I have not done any kind of MISTAKES OR BREACH

They are scamming

Please help me to get my funds

User icon
suraj1796
December 30, 2022

I am waiting for your reply

User icon
suraj1796
January 6, 2023

I have not received any updates from you

Please reply me

User icon
thepogg
January 21, 2023

Date – 21/01/2023

This complaint has been checked. Work is ongoing on this matter. We will revert to you when we have new relevant information to share.

Thanks,

ThePOGG

User icon
suraj1796
January 25, 2023

Ok sir

User icon
thepogg
January 28, 2023

Hi suraj1796,

Unfortunately after repeated efforts to contact the operator to discuss this issue we have received no response what-so-ever. At this juncture we have no reasonable expectation of this changing.

All we can suggest at this juncture is that you contact the operator’s ADR, eCOGRA.

Sorry we could not be of further help.

ThePOGG

User icon
suraj1796
January 29, 2023

For you also no response then

They are scammers so not responding

Please try other ways to help me

Please ban them

User icon
thepogg
February 4, 2023

Hi suraj1796,

As stated above there's nothing further that we can do to assist you.

ThePOGG

User icon
suraj1796
February 4, 2023

If you cannot solve it

I think your in favour with them ??

User icon
thepogg
February 9, 2023

Hi suraj1796,

We're sorry to hear that you feel that our ruling the complaint in your favour, due to the operator's lack of response, is favouring the operator. But there is nothing further we can do to assist you.

ThePOGG

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Agreement

suraj1796 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • DafaBet
  • United Kingdom Gambling Commission
  • Isle of Man Gambling Supervision Commission
  • Asian BGE (Isle of Man) Ltd

December 12, 2022

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