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Dafabet - deposit problem

Ruling

Resolved - The submitting complainant has become non-responsive to our repeated requests for additional information. As such we assume they have resolve their issue on their own.

Read our Dafabet Casino Review.

Player's Complaint

Hello. I registrated at the Dafabet casino, made a $80 deposit. The casino promised me a $80 bonus. After the deposit was sent, my balance was locked. I tried to explain my promblem to casino employees in a live chat, but they don't believe I made a deposit.

They asked me to send a screenshot of my deposit. I sent it to the mail [email protected] more than a week ago. The casino promised to answer within 24 hours. I didn't get an answer. I can't wait long, it seems to me that the casino is trying to seize my money illegally. I have not played once, but I'm already disappointed.

Read the casino review

4 Responses

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ThePOGG
July 10, 2020

Hi patyfon19 - welcome to ThePOGG.com!

Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.

Thanks,

ThePOGG

User icon
ThePOGG
September 13, 2020

Hi patyfon19,

Have you wagered your deposits?

Thanks,

ThePOGG

User icon
ThePOGG
September 22, 2020

Hi patyfon19,

I'm following-up on the above?

Thanks,

ThePOGG

User icon
ThePOGG
October 2, 2020

Hi patyfon19,

If we haven't heard from you by Friday the 9th of October I'll assume you no longer need our assistance and close this complaint.

Thanks,

ThePOGG

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Agreement

patyfon19 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • DafaBet
  • Isle of Man Gambling Supervision Commission
  • United Kingdom Gambling Commission
  • Asian BGE (Isle of Man) Ltd

July 9, 2020

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