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Dafabet - Did not receive a deposit to my account


Resolved - Both the submitting complainant and Dafabet have informed us that this issue has been resolved and the player has received their funds.

Read our Dafabet Review.

Player's Complaint

Hello. I sent $850 deposit to DafaBet Casino on 29.03.2019. The money was debited from my Skrill account, but didn 't go into the casino account. I can confirm this with a screenshot of the money transfer. I went into my account at the casino and saw that my transfer status is "failed". I recorded it and I can also provide this with screenshot. It means the casino got information about my deposit. I think that the casino received my deposit, but did not credit it to my account. I reached out to support of casino for help. I wrote to them on April 2, April 04, April 08, April 18, April 20, April 24. Casino tell me that I have to make another deposit. But why? My money was debited from my Skrill.

Recently, I wrote a letter to support of casino, where I explained my position in detail. On August 29, I received a response that support did not have access to transactions that were more than 3 months ago. Support can 't help me, so I 'm contacting you. You recommend Dafabet Casino for the play, I hope together we resolve my problem.

Read the casino review

4 Responses

User icon
October 25, 2019

Hi borov - welcome to!

I'll contact the operator and see what we can find out for you.



User icon
November 8, 2019

Hi borov,

Dafabet informs us that this issue has been resolved. Can you confirm?



User icon
November 9, 2019

Thanks. The money was returned to me.

User icon
November 12, 2019

Hi Borov,

Thanks for letting us know - it is appreciated!


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Borov consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:

  • DafaBet
  • Isle of Man Gambling Supervision Commission
  • United Kingdom Gambling Commission
  • Asian BGE (Isle of Man) Ltd

October 25, 2019

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