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Dafabet - long wait for withdrawal
Ruling
Resolved - Both the submitting complainant and Dafabet have informed us that this issue has been resolved and the player has received their funds.
Read our Dafabet Review.
Player's Complaint
Hello!
I played for the last time, on January 7. And it 's been two months since I 'm trying to get my winnings!
I receive the same messages from the casino regarding my winnings:
"Is still pending because it is still being reviewed by our payment team."
There is a reasonable time frame for obtaining a withdrawal. I 've never expected a withdrawal so long as I wait. I think I have the right to receive interest for using money from the casino. If they don 't want to give away my money now, they have to make up for the delay.
I ask you to remind the casino of their obligations and responsibilities. I want the casino to complete the verification and send me my winning immediately. Thanks in advance.
3 Responses
My problem is solved. The casino withdrew my funds. The complaint can be closed. Thank you !
Hi Julik110,
Thanks for letting us know - it is appreciated!
ThePOGG
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Agreement
Julik110 consented for ThePOGG to act on their behalf and share the personal information that they provide to ThePOGG with the following agencies for the purposes of resolving their complaint:
- DafaBet
- Isle of Man Gambling Supervision Commission
- United Kingdom Gambling Commission
- Asian BGE (Isle of Man) Ltd
March 5, 2020
Hi julik110 - welcome to ThePOGG.com!
Unfortunately you have chosen to play with an operator that is both negatively listed with this service and who has historically been non-cooperative with complaints submitted to us. While we will try to contact the operator on your behalf the chances of a successful mediation are low.
Thanks,
ThePOGG